How to Return a ClickBank Product in 3 Easy Steps

How to Return a ClickBank Product

It happens from time to time. A ClickBank product doesn’t quite meet your expectations. Perhaps you saw these reviews AFTER you already purchased and now you realize you want your money back:

It’s OK. We’ve all been there. I purchased some products from ClickBank that I didn’t really like in the past, too. The great thing about ClickBank products is that you get a 60-day money-back guarantee. So, you can return the product within 60 days if you’re not satisfied with it and get a full refund.

But figuring out how to do that can be a little tricky. Let’s walk through the process.

Step 1- Go to ClickBank’s Customer Service Site

First, you’ll want to log into ClickBank’s Customer Service site. Then click on “Look up Your Order”.


Return ClickBank Product Step 1

Step 2 – Fill Out Your Information

Then a new window will pop up. Fill out the email address that you used to purchase your order and then add your order number (this should be in your email from when you ordered the product), the last 4 digits of your payment method or your zip code. Then hit “GO!”

Return a ClickBank Product - Fill out email

Step 3 – Request a Refund

Now you should be logged into the order page on ClickBank. Hit the green button that says “Get Support.”

Return a ClickBank Product - Get Support

Now, on the next page, click on the “Refund Request” button. Choose a reason for your refund request and then fill out the “Additional Comments” section giving ClickBank more information about why you want to return the product. Then, just hit “Send”.

Return a ClickBank Product - Request a Refund

After hitting send, you’ll get a confirmation page.

Return a ClickBank Product - Confirmation pageAnd that’s it! Pretty easy, right?

Do you have any questions or comments about how to return a ClickBank product? If so, leave them in the comments section below.

2 thoughts on “How to Return a ClickBank Product in 3 Easy Steps”

  1. I’m very lucky so far in the fact that I haven’t ever had the need to send back a product from Clickbank, or even ask for a refund! 

    I am right in saying that there is a set refund guarantee with all their digital products isn’t there – 60 days?

    It’s great that an article like this has set everything out so simply for people to go through the refund process without much bother. Have you ever been caught out by an ’empty’ product on Clickbank and opted to go for a refund?

    • Chris, that’s great that you haven’t had to ask for a refund on ClickBank. That means you’re finding good products there, which is fabulous. 

      Unfortunately, I have had to return a product or two. Sometimes those sales videos drag you in, but they don’t live up to the hype, as you can see in my reviews. I learned that the hard way when I first got started trying to make money online. Now I know what to look out for! 

      Yes, ClickBank is awesome because they offer a 60-day money-back guarantee. 


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